Shipping Policy

Thank you for choosing our hand-painted canvases. As each order is custom-made, we kindly ask for your patience as we require 1-2 weeks to prepare your order before shipping. We ship all orders via UPS for a flat rate of $8 (free for orders $200+) which typically takes 1-5 business days to arrive depending on your location. Once your order has been shipped, you will receive an email containing the tracking information.

Please ensure that you enter the correct shipping address during checkout as we do not offer refunds for incorrect addresses. We apologize for any inconvenience, but we are unable to offer international shipping at this time.

While we take every precaution to ensure that your order arrives safely, we cannot be held responsible for lost, stolen, or damaged packages. Should this occur, please contact the shipping carrier and file a claim.

If you have any further questions or concerns regarding your order, please feel free to contact us at emma@augustdesignworks.com. We are always happy to assist you.